Our service

Providing first class products and service to financial intermediaries and customers is something that we have become recognised for; it plays an important role in helping to set setting us apart from our competitors.

This approach has been widely endorsed by advisers and their clients through the industry service awards we’ve received.

While these act as a positive endorsement of what we do, it’s never been what drives us forward. Instead, we’ve worked tirelessly to help Britain’s retirees get the retirement they deserve.

We’ve always worked hard to provide our customers with exemplary standards of service which is why we continue to make improvements to every aspect of what we do; from the products we provide and the tools we develop, to the professional support we give you.