Policyholders overview

If we have issued a policy to you, it’s because the trustees of your final salary scheme have moved your pension to us. They’ve done this because it will increase the certainty that your full pension will be paid in the future. Read on for more information.

How do I contact you?

Find out how to get in touch with our customer service team. If any of your personal details change, such as your address or bank, please contact us as soon as possible.


Find out what to do when a policyholder dies.

Access your pension online

Register now for Benpal our secure online service that lets you view information about your pension and update details securely. 

Tax and your pension

Find out how your pension income payments are taxed and what to do if the tax code on your payslip of P60 is wrong.

Who are Just?

Find out about Just Group, the security of your pension and some of the organisations that benefit from the insurance we provide for their members.

Privacy notices

Read about how we use and protect your personal information

Protecting yourself against scammers

Find out how to avoid scammers.

FAQs for deferred pensioners

Take a look at our frequently asked questions for deferred pensioners.

FAQs for pensioners and dependant pensioners

Take a look at our frequently asked questions for pensioners and dependant pensioners.