If your personal details change
If any of your personal details change, such as your name, address or bank, please contact us as soon as possible.
How do I contact you?
If you'd like to get in touch by email, phone or post, please choose from the options below.
Your policy document contains your policy number and this will be different according to the pension scheme you are in:
Does your policy number start with C?
No / I don’t know - Contact the Just team at our partner, Mercer on:
Telephone from the UK: 0800 316 6765 (Freephone)
From overseas: +44 (0)1298 890 254 (call rates apply)
Lines are open Monday to Friday, 9.00am to 5.00pm. Please note, calls may be monitored for training and audit purposes.
Email: Just@mercer.com
Post:
Just Retirement Limited
Maclaren House
Talbot Road
Stretford
Manchester
M32 0FP
Yes - Contact the Just team at our partner, Capita on:
Telephone from the UK: 0808 175 6412 (Freephone)
From overseas: +44 (0)114 452 5010 (call rates apply)
Lines are open Monday to Friday, 9.00am to 5.30pm. Please note, calls may be monitored for training and audit purposes.
Email: wearejust@capita.co.uk
Post:
Just Annuity Servicing
PO Box 208
Darlington
DL1 9HG