Important information

Who this website is for?

This website is intended for financial advisers, defined benefit pension trustees, employers and DB policyholders. The policyholder section can found here: https://www.wearejust.co.uk/definedbenefit/policyholders/.

Our registered address:

Just,
Enterprise House,
Bancroft Road,
Reigate,
Surrey RH2 7RP

To call us, please telephone 01737 233307.
Please note your call may be monitored and recorded, and call charges may apply.

What to do if you are unhappy with our service

The first step is for us to understand the problem. You can share your concerns with us either in person, by telephone, fax, email or in a letter:

Tel: 0345 302 2287
(Lines are open Monday – Friday 8:30am to 5:30pm, and call charges may apply)
Email: complaints@wearejust.co.uk

Or write to:

The Head of Operations - DB Solutions
Just, 
Enterprise House,
Bancroft Road,
Reigate,
Surrey RH2 7RP

Making a complaint will not prejudice your right to take legal proceedings.

Disclaimer

It is our intention that the information contained within this website is accurate. We have taken all reasonable steps to ensure that it is up-to-date and where relevant, reflects the current views of our experts. However, we do not accept any liability for errors or omissions in the information supplied and if you require clarification on anything, our recommendation is that you contact us at the above address for verification.

We also will take all reasonable steps to ensure this website is available to advisers at all times. However, we will not be held liable if it is unavailable for any reason. At times we may need to suspend access to provide routine maintenance and relevant updates. We will aim to do this as quickly as possible.

We have taken all reasonable steps to ensure this website is accessible using widely available software packages. We will not be held responsible for any technical problems you may suffer as a result of using this website, or any of the content contained within it.

This website contains links to other websites provided to third parties. The responsibility for the availability and content of these sites does not rest with Just Retirement.

Regulatory information

Just is a trading name of Just Retirement Limited (‘JRL’) and Partnership Life Assurance Company Limited (‘PLACL’) which are subsidiary companies of Just Group plc. JRL is registered in England and Wales, with company number 05017193. PLACL is registered in England and Wales, with company number 05465261. The registered office for both is Enterprise House, Bancroft Road, Reigate, Surrey, RH2 7RP. JRL and PLACL are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Calls may be monitored and recorded, and call charges may apply.