Immediate and Deferred Care Plans
QUOTE AND APPLICATION PROCESS
An indicative quote shows clients the potential cost of a care plan, but isn’t guaranteed. A fully underwritten quote can take time to produce but will be precise; ours are guaranteed for 30 days.
When the client’s ready to proceed, they need to accept the quote and provide the relevant documentation.
All care plans are individually underwritten and reliant upon obtaining all the necessary medical evidence to provide a guaranteed quotation. This can take some time, so it might be helpful to show clients a care plan’s potential cost with an indicative quote. They’re based on limited medical underwriting, so aren’t binding or guaranteed.
We strongly recommend getting a fully underwritten quote for every client with a care need, as the final price may differ significantly from the indicative quote.
Please use this editable form to request an indicative quote. No signature is needed and the form can be completed online, then saved and emailed to firstname.lastname@example.org. If you have any queries, please call us on 0333 043 7040 (option 2).
To get a fully underwritten quote, clients need to complete a Care Fees Plan Questionnaire. The same form is used by all care plan providers, so only needs to be completed once.
From 22 February 2021, please send the completed form to Medicals Direct Group (MDG) at email@example.com or by post to:
5th Floor Elstree Way
MDG will then obtain medical reports and send them to each provider you’d like a quote from.
When we receive the medical reports, we’ll underwrite the case and send the quotes directly to you. Our underwritten quotes are guaranteed for 30 days, giving you time to discuss with your clients whether they wish to proceed.
If you require a re-quote, we won’t normally require any further medical information for six months.
If a client wishes to buy our care plan, we’ll need the payment to be sent to us, along with the following documents:
- The acceptance section of the relevant quote, signed by the client
- Signed Adviser Charge Facilitation Agreement (section 6 of the Care Fees Plan Questionnaire)
- Anti-Money Laundering, Verification of Identity (VOI) certificates on all parties
- Appropriate Powers of Attorney
- Adviser Terms of Business Agreement (only required for the first case you submit)
- Signed Care Provider Declaration*
Once the policy’s set up, we‘ll issue the policy documents, cancellation notice and key features document to the client with a copy to you. We’ll also send confirmation of the payment details to the client’s registered care provider.*
The policy start date will normally be the final date that all funds and completed documentation are received.
*For Deferred Care Plans we’ll write to your client three months before the end of their deferred period to ask for details of their registered care provider. It’s at this point that we’ll require the Signed Care Provider Declaration and send confirmation of payment details to the registered care provider.